30 August 2014
When Online gaming service Steam owned by ValveSoftware that have 65 million users globally, told Australian consumers they were not entitled to refunds, under any circumstances. They broke consumer law it has been said by the Australian Federal ACCC ( Australian Competition and Consumer Commission).
The inference was made that Steam in selling products to Australian consumers was not Australia based so did not have to adhere to local consumer law. Valve is now hurrying to comply with local laws prior to a hearing in Federal court on 7 October 2014.